("Bank")
Chisholm Trail State Bank (Bank) is committed to providing the highest level of security and privacy regarding the collection and use of online banking customers' personal information, as well as that of all visitors to our web-site. Personal information may be collected through the submission of deposit or loan account applications, online banking transactions, and e-mail (including the name, e-mail address, and any other information on the e-mail header). The Bank does not use "cookies" to collect and track information about you. A detailed description of the Bank's Online Banking Privacy Policy is provided below. If you have additional questions regarding the privacy of your personal information, contact us.
Chisholm Trail State Bank respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
The collection of personal information online is designed to protect access to your personal accounts and to assist the Bank in providing you with the products and services you want and need. All personal information collected and stored by the Bank is used for specific business purposes-to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the Bank better understand your financial needs in order to design or improve our products and services.
Employing stringent security measures in the collection of your personal information, all Bank online account applications are submitted to the Bank's secure administration site through an encrypted direct line to the Bank. Once received by the Bank, only approved personnel may open and process the application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee(s) has accessed and in any way modified, updated or added to-your personal information.
The Bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy polices. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline. We share information as permitted by law in order to provide you with better services and more options.
If you do not want your personal information collected, you may refrain from supplying the information, whether through e-mail or the Bank's online banking service.
We are taking the following steps to ensure the privacy and accuracy of the information collected from or about you. Since ensuring your financial privacy is of vital importance to the Bank and its employees. The Bank limits employee access to confidential customer financial information to those with a business reason for knowing such information. Bank employees are trained to understand the importance of customer financial privacy and to properly handle confidential information. The Bank endeavors to maintain the most accurate and up-to-date customer records possible. If you find that your account information is not correct, current, or complete, please call or write to us at the telephone number or address on your account statement. Appropriate corrections will be made as soon as possible.
Additionally, information you submit via our online-banking service is protected by encryption technology, which scrambles account information, to reduce the possibility of access by unauthorized individuals outside the Bank. To further protect your online-banking service, the Bank requires the use of an ID and password.
If you have questions about your personal information or would like to inform us about the potential misuse of your personal information, you may do so by sending a letter to the Operations Officer, Chisholm Trail State Bank, P.O. Box 4658, Wichita, Kansas 67204-4658, or sending a fax to the Operations Officer at (316) 744-1295, or calling us at (316) 744-1293, or sending an e-mail through Contact Us at www.chisholmbank.com. Please provide your full name and address, Social Security Number and telephone number.
If you feel we have not met our obligations in the protection or use of your personal information, you may submit a complaint to the Bank. Any complaint will be handled in compliance with the Bank's Consumer-Complaints Policy. Breaches of customer privacy are considered serious employee misconduct and may result in termination of the employee.
We recognize the importance of protecting children's identities and privacy online. Our web site is not directed at children, and we do not knowingly collect or maintain personal information from children.
